User Agreement

ClusterPilot Academy operates instructional programs primarily from the Republic of Korea. These terms incorporate mandatory consumer protections available to learners resident in Korea unless a superseding written agreement explicitly states otherwise for enterprise cohorts.

Disputes begin with good-faith negotiation through the contact email listed below. If negotiation does not resolve the matter within thirty days, either party may bring claims in the courts of Seoul, Korea, subject to applicable law permitting alternative venues for consumers who cannot be deprived of local rights.

Nothing in this document attempts to waive non-waivable rights. Where translations differ, the English version governs for international participants while Korean consumer law still applies to residents where required.

You agree to provide accurate registration details, keep credentials confidential, and notify us if you suspect unauthorized access to lab environments. Shared lab resources must not probe external systems, store regulated health data without prior written approval, or attempt privilege escalation outside assigned namespaces.

You will treat instructors, moderators, and peers respectfully. Harassment, discriminatory language, or repeated disruption may result in removal without refund except where local law mandates partial remedy.

Materials—including recordings where offered—are licensed for personal learning. Redistribution, resale, or incorporation into competing training products is prohibited unless we grant a separate license in writing.

We may suspend access immediately if we reasonably believe your activity endangers lab infrastructure, violates law, or breaches these terms. Where feasible we will describe the basis and offer a cure period for non-malicious violations.

You may stop using services at any time. Certain provisions—confidentiality where applicable, liability limits permitted by law, and dispute resolution—survive termination.

Enterprise contracts may define additional termination rights; those documents control when they explicitly reference this policy.

Training services are educational. We do not guarantee employment, certification outcomes, or production incident prevention. To the fullest extent permitted by Korean law, our aggregate liability arising from any single cohort enrollment is limited to the tuition actually paid for that cohort.

We are not liable for indirect damages such as lost profits, missed release dates, or reputation harm except where statute prohibits such exclusions. Some jurisdictions do not allow certain limitations; in those cases limits apply only to the maximum extent allowed.

We maintain commercially reasonable safeguards for lab systems but cannot warrant uninterrupted availability of third-party cloud regions used during exercises.

Programs combine live instruction, facilitated labs, and community access described on each bootcamp page at the time of purchase. Optional perks such as bonus office hours may change between cohorts; we will not materially downgrade confirmed inclusions after you pay without offering withdrawal options where law requires.

Schedules publish in Korea Standard Time unless a private cohort agreement states otherwise. It is your responsibility to verify local conversions.

We may update curricula to reflect upstream Kubernetes changes; updates aim to preserve learning objectives even when specific exercises rotate.

By enrolling, attending, or using our websites and forums, you accept these terms. If you use services on behalf of a company, you represent that you have authority to bind that organization.

We may revise these terms periodically. Material changes receive notice by email or prominent website posting at least fourteen days before they affect ongoing subscriptions, where applicable. Continued participation after the effective date constitutes acceptance except where opt-out rights apply.

Archived copies remain available on request for prior versions tied to your enrollment record.

ClusterPilot Academy retains rights to syllabi, lab scenarios, recordings we produce, and branding. You receive a limited, non-exclusive license to retain copies for personal study.

Feedback you provide may be used to improve services without obligation of payment unless we execute a separate innovation agreement.

Open-source software used in labs remains under its respective licenses; our materials do not relicence upstream projects.